iKcon's Hosted Softswitch emerges as a user-centric solution that transforms the way businesses manage their voice communication. With its cloud-based architecture, users benefit from unparalleled flexibility and scalability, allowing seamless adaptation to the evolving needs of their operations. The robust protocol conversion capabilities ensure interoperability across diverse networks, simplifying communication processes. The emphasis on security through advanced encryption and access controls assures users that their sensitive data is safeguarded. The user-friendly interface streamlines navigation and configuration, making the Hosted Softswitch exceptionally accessible for users of all technical backgrounds. Real-time analytics provide valuable insights, enabling users to monitor and optimize performance effortlessly. Whether it's efficient call routing, simplified billing, or comprehensive reporting, iKcon's Hosted Softswitch offers a suite of features that caters to users' varied needs. Experience the convenience, reliability, and innovation that come together seamlessly, making iKcon's Hosted Softswitch a valuable asset for users seeking a hassle-free and future-ready VoIP communication solution.
iKcon Hosted Softswitch provides unparalleled scalability, allowing businesses to adapt effortlessly to changing demands. Enjoy the seamless management of voice traffic with robust protocol conversion capabilities, ensuring interoperability across diverse networks. Security is paramount, as the system incorporates advanced encryption and access controls, safeguarding sensitive data. The platform's user-friendly interface facilitates easy navigation and configuration, reducing the complexity of system setup and maintenance. Real-time analytics empower businesses with actionable insights, enhancing performance monitoring and strategic decision-making. From call routing to billing and reporting, iKcon Hosted Softswitch offers a comprehensive suite of features, creating a reliable, flexible, and future-ready communication solution. Experience the synergy of innovation, reliability, and efficiency with iKcon's Hosted Softswitch, your gateway to a new era in VoIP excellence.
iKcon Softswitch has an integrated billing system so you don’t require a separate billing system with iKcon Switch.
The advanced reporting system gives you access to each and every report.
If you have multiple gateways and different pricing for the same country, the system will pick the least price for that particular country from the list.
Real-time alerts keep you posted for any update or changes in the switch that you need to know.
With real-time billing, your users will not exceed their limits, and calls will be stopped when there is not enough appropriate balance.
Own product means which comes with your company’s branding and logo. Get a complete White Label System.
You can create several rate groups for separate clients and can enter the expiration date of rates.
Check the live status of the calls running through the system.
iKcon Switch is compatible with both Wholesale and Retail, so you can do both with one switch.
Can Generate bulk batch of Calling cards.
Can generate bulk customers / resellers / agents without any limit.
Customize Email Templates as per your needs.
Record All calls from customer.
Can add multiple IP’s for Incoming calls.
Multiple Billing Module with Prepaid / Postpaid Billing Cycle.
Auto Recharge a customer as per your needs.
Can send credit notifications via Email / SMS to customers.
Can Create Multiple SIP accounts for a single customer.
Custom Invoices for each customer.
Can update / Edit multiple customers at once.
Supports almost every currency and the currency is synced from xe.com every day.
Has a Mass Mail Feature where you can send a product email to multiple customers.
Customer has their own reports section which includes (CDR / Rates, etc).
Own portal for every customer
Multi-layer reseller support.
Resellers can have their own customers and can manage them from their portal.
Custom rate Management for Resellers.
Resellers can generate invoices for their customers.
Resellers have their own reports section.
Resellers can manage their own DID’s and assign it to their customers.
Can Support SIP / IAX / H.323 protocols.
Can Switch SIP over TCP for Microsoft OCS Authentication.
Username and password / IP authentication / prefix authentication.
Can manipulate Caller ID as needed.
Can Support G.711 / G.729 / G.732.1 / GSM codecs.
Can Transcode Codecs as per your needs.
Can have 2 options for calling card authentication.
Can assign Caller ID for pinless authentication.
Can Create custom IVR’s for Calling Cards.
Support multi Language.
Can automatically assign caller ID to Customer and their calling cards.
Can Create your own IVR.
You can change your Caller ID through the IVR.
Access / Manage Calling Cards with IVR.
Receive Balance IVR on every call.
IVR plays the rate for the dialed destination.
Generate Multiple Calling Cards at once.
Detailed CDR Reports.
Setup Margin / Mark-up for each call from the customer.
CDR’s / Margin reports on Dialed number.
Complete Margin Reports.
Compare Traffic statistics.
Displays Live calls.
Route DID Calls to various destinations.
Client can purchase DID and you can re-assign the DID.
Admin / Reseller can allocate DID’s to customers.
Separate Billing for DID’s.
Can send calls to VoIP trunks.
DID failover Destinations allocation.
Detailed report for the DID.
Import bulk DID’s.
Supports API for DID’s.
Can recharge via Vouchers.
Can control Customer’s balance.
Full Report of Refill / Payment and transactions.
Can use the online portal for payments.
Control manual Payments from the portal.
Invoice & Receipt management
Personalize invoicing information for reseller
Configure Own Company Details for Invoice
Manage rates with ease
Configure own rate groups
Configure free packages
Carrier/trunk selection
Allow rate group based subscription
Selection of rates based on LCR or LCD
Automatic Route Selection.
Bulk import of rates
Detailed searching, and bulk updates of rates
Calls by user & by destination, Statistics by trunk, ASR , ALOC / ACD , CIC, Total calls.
How many Concurrent calls iKcon Softswitch can handle?
Upto 2000 CC, its entirely depend on server specifications.
Can I have Payment Gateway of my wish integrated to the system?
Yes, Payment Gateway can be integrated as per your requirements. Currently supported Payment Gateways are PayPal, Moneybookers, Skrill.
Does it Support Calling Card Solution?
Yes, It does support Calling Card System, It has all the latest features which are required for Calling Card Business.
What about Security? Is iKcon Softswitch secure?
iKcon Softswitch is Completely secure system with Features like Fail2ban, protect from Mysql injection, Ddos attacks, etc.
What are billing increments?
Here are our billing increments by location: USA and Canada: 1 second initial; 1 second increments Mexico: 60 seconds initial; 60-second increments Gambia: 60 seconds initial; 1 second increments Other countries: 1 seconds initial; 1 second increments.
What codecs are supported?
ULAW, ALAW, G723, G726, G729, GSM, ILBC, SPEEX codecs.
