iKcon Infotech, is resolved to give top of the line arrangements focusing on specific business regions like ‘Class 5 Softswitch‘. A Softswitch can deal with media server limit for organization revelations, internal data exchanges, gathering or multi-way brings and voice over web convention calls. iKcon Softswitch is not limited to a particular class in any capacity. Accordingly, it helps us to give modified courses of action according to individual business necessities, It also includes real-time billing and has a flexible rate management system for Customer and Vendor rates, Ikcon Softswitch also provides Security against the threats like Ddos attacks, MySQL Injection, etc. It is a complete switch a client needs.
iKcon Softswitch stands out as a leading solution in the realm of telecommunication infrastructure, offering a myriad of benefits and top-notch qualities that set it apart. One of its key advantages lies in its robustness, providing carriers and service providers with a scalable and reliable platform for managing voice traffic seamlessly. iKcon Softswitch excels in protocol conversion, ensuring compatibility across diverse networks, and its innovative design supports various VoIP services, including wholesale voice, retail voice, and VoIP reselling. The platform's exceptional flexibility allows for easy integration with existing business systems, enhancing overall operational efficiency. Security is paramount with iKcon, as it incorporates advanced measures such as encryption and access controls to safeguard sensitive data. Additionally, iKcon Softswitch empowers businesses with real-time analytics, offering valuable insights for performance monitoring and informed decision-making. Embrace the future of voice communication with iKcon Softswitch, where reliability, scalability, and innovation converge to redefine telecommunication solutions.
iKcon Softswitch has an integrated billing system so you don’t require a separate billing system with iKcon Switch.
The advanced reporting system gives you access to each and every report.
If you have multiple gateways and different pricing for the same country, the system will pick the least price for that particular country from the list.
Real-time alerts keep you posted for any update or changes in the switch that you need to know.
With real-time billing, your users will not exceed their limits, and calls will be stopped when there is not enough appropriate balance.
Own product means which comes with your company’s branding and logo. Get a complete White Label System.
You can create several rate groups for separate clients and can enter the expiration date of rates.
Check the live status of the calls running through the system.
iKcon Switch is compatible with both Wholesale and Retail, so you can do both with one switch.
Can Generate bulk batch of Calling cards.
Can generate bulk customers / resellers / agents without any limit.
Customize Email Templates as per your needs.
Record All calls from customer.
Can add multiple IP’s for Incoming calls.
Multiple Billing Module with Prepaid / Postpaid Billing Cycle.
Auto Recharge a customer as per your needs.
Can send credit notifications via Email / SMS to customers.
Can Create Multiple SIP accounts for a single customer.
Custom Invoices for each customer.
Can update / Edit multiple customers at once.
Supports almost every currency and the currency is synced from xe.com every day.
Has a Mass Mail Feature where you can send a product email to multiple customers.
Customer has their own reports section which includes (CDR / Rates, etc).
Own portal for every customer
Multi-layer reseller support.
Resellers can have their own customers and can manage them from their portal.
Custom rate Management for Resellers.
Resellers can generate invoices for their customers.
Resellers have their own reports section.
Resellers can manage their own DID’s and assign it to their customers.
Can Support SIP / IAX / H.323 protocols.
Can Switch SIP over TCP for Microsoft OCS Authentication.
Username and password / IP authentication / prefix authentication.
Can manipulate Caller ID as needed.
Can Support G.711 / G.729 / G.732.1 / GSM codecs.
Can Transcode Codecs as per your needs.
Can have 2 options for calling card authentication.
Can assign Caller ID for pinless authentication.
Can Create custom IVR’s for Calling Cards.
Support multi Language.
Can automatically assign caller ID to Customer and their calling cards.
Can Create your own IVR.
You can change your Caller ID through the IVR.
Access / Manage Calling Cards with IVR.
Receive Balance IVR on every call.
IVR plays the rate for the dialed destination.
Generate Multiple Calling Cards at once.
Detailed CDR Reports.
Setup Margin / Mark-up for each call from the customer.
Calls by user & by destination, Statistics by trunk, ASR (Answer Seizure Ratio), ALOC / ACD (Average Length of Call / Average Call Duration), CIC (Consecutive Incomplete Calls), Total calls.
CDR’s / Margin reports on Dialed number.
Complete Margin Reports.
Compare Traffic statistics.
Displays Live calls.
Route DID Calls to various destinations.
Client can purchase DID and you can re-assign the DID.
Admin / Reseller can allocate DID’s to customers.
Separate Billing for DID’s.
Can send calls to VoIP trunks.
DID failover Destinations allocation.
Detailed report for the DID.
Import bulk DID’s.
Supports API for DID’s.
Can recharge via Vouchers.
Can control Customer’s balance.
Full Report of Refill / Payment and transactions.
Can use the online portal for payments.
Control manual Payments from the portal.
Invoice & Receipt management
Personalize invoicing information for reseller
Configure Own Company Details for Invoice
Manage rates with ease
Configure own rate groups
Configure free packages
Carrier/trunk selection
Allow rate group based subscription
Selection of rates based on LCR or LCD
Automatic Route Selection.
Bulk import of rates
Detailed searching, and bulk updates of rates
How many Concurrent calls iKcon Softswitch can handle?
Upto 2000 CC, its entirely depend on server specifications.
Can I have Payment Gateway of my wish integrated to the system?
Yes, Payment Gateway can be integrated as per your requirements. Currently supported Payment Gateways are PayPal, Moneybookers, Skrill.
Does it Support Calling Card Solution?
Yes, It does support Calling Card System, It has all the latest features which are required for Calling Card Business.
What about Security? Is iKcon Softswitch secure?
iKcon Softswitch is Completely secure system with Features like Fail2ban, protect from Mysql injection, Ddos attacks, etc.
What are billing increments?
Here are our billing increments by location: USA and Canada: 1 second initial; 1 second increments Mexico: 60 seconds initial; 60-second increments Gambia: 60 seconds initial; 1 second increments Other countries: 1 seconds initial; 1 second increments.
What codecs are supported?
ULAW, ALAW, G723, G726, G729, GSM, ILBC, SPEEX codecs.
